Solutions for Quality Improvement

Why should facilities focus on quality? Quality pays.

Better care means better outcomes which translates into fewer liability claims. Facilities with better care have higher occupancy, happier residents and lower staff turnover. High quality care means fewer fines and deficiencies. It pays even more when the government implements its proposed “pay for performance” model of reimbursement.

Most importantly, focus on quality is essential to fulfilling our missions of providing exceptional and compassionate care to our residents.

LTCQ’s Performance Portfolio™ (Acrobat required to view) provides comprehensively risk-adjusted insights into your facility's clinical performance. Reports track five (5) quarters of data from your facility benchmarked against regional and national averages (example). Online QI/QM reports are updated with every MDS submission, giving a current picture of facility performance (example). Easy-to-use online reports provide early identification of resident risk factors so focused interventions can be used to improve resident outcomes (example).

Our incidence-based, rather than prevalence-based, performance measures “level the playing field” between facilities. There is no longer a penalty for admitting sicker patients or specializing in Alzheimer’s, wound care, etc.

Benefits

• Gives objective performance measurements compared to relevant benchmarks (internal, regional, state or national)
• Tracks compliance to and effectiveness of policies and procedures across an organization
• Client facilities are always survey-ready

Features

• Online reports that immediately focus your attention where it is needed most (Example: Which residents would most likely benefit from a palliative care model or nursing rehabilitation)
• Quarterly reports aggregate facility, regional and corporate level data that mirrors your corporate hierarchy
• Current best practices

Impact

Clinical

• Highlights residents that are at greatest risk for specific poor outcomes
• Provides an accurate measurement of what is happening on “your watch”
• The majority of users see measurable improvement in the Quality Measures and Quality Indicators

Financial

• Early interventions for high risk residents eliminate the high cost of negative outcomes
• Proper allocation of resources based on empirical data eliminates waste
• Reports are an excellent source for marketing materials that can be used for resident referral and staff retention

Legal

• Having current QM/QI information lets facilities quickly respond to every resident that triggers. Early response greatly reduces risk for further decline and/or litigation.
• Early warning for resident risk levels enables the facility to set appropriate expectations for the resident and family. Example: Personal Severity Index identifies residents at end of life
• Demonstrates the organization’s commitment to quality measurement and improvement to the community and the courts

Please contact us to discuss your specific needs.

back to top